Shipping policy

Shipping Policy

At Performance Lab Daily, we are committed to providing fast, secure, and reliable shipping throughout Australia and New Zealand.

Order Processing

  • Orders are typically processed within 1–2 business days after payment has been received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Shipping Destinations

We currently ship to:

  • 🇦🇺 Australia
  • 🇳🇿 New Zealand

Shipping times vary depending on your location and the selected shipping service.

Packaging

All orders are professionally packed to ensure products arrive safely and securely. We use discreet packaging wherever possible to protect your privacy and the integrity of your order.

Delivery Times

Estimated delivery times are provided as a guide only and are not guaranteed. Delays may occasionally occur due to courier networks, public holidays, customs processing (for New Zealand), weather events, or other circumstances beyond our control.

Customs & Import Charges

For orders shipped to New Zealand, any customs duties, taxes, import fees, or other charges imposed by local authorities are the responsibility of the customer. Please ensure you are familiar with your country’s import regulations before placing an order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Performance Lab Daily is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete address information.

Lost or Damaged Parcels

If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of your parcel. Include your order number and photographs (if applicable), and we will work with the shipping provider to investigate the issue and assist where possible.

Contact Us

If you have any questions regarding your shipment, delivery, or tracking information, please contact our customer support team through our Contact page.

Thank you for choosing Performance Lab Daily.

Premium Research Peptides | Secure Australia & New Zealand Shipping